Twilio Segment Customer Data Platform
Product · SaaS / cloud software · Customer support by Twilio
Unified data. Smarter AI. Exceptional experiences.
Twilio Segment is a Customer Data Platform (CDP) that enables businesses to collect, unify, and activate first-party customer data across their entire tech stack. It captures data from every touchpoint, including websites, mobile apps, and servers, to create a governed and trustworthy data foundation. The platform builds identity-resolved profiles that provide a complete view of the customer journey in real time. These profiles can be activated across more than 700 integrations for marketing, analytics, and customer support. Segment includes AI-powered tools for predictive audiences and produc
- Pre-built Integrations
- 700+
- System Uptime
- 99.99%
- API Calls during Cyber Week
- 271B+
Overview
Twilio Segment is a Customer Data Platform (CDP) that enables businesses to collect, unify, and activate first-party customer data across their entire tech stack. It captures data from every touchpoint, including websites, mobile apps, and servers, to create a governed and trustworthy data foundation. The platform builds identity-resolved profiles that provide a complete view of the customer journey in real time. These profiles can be activated across more than 700 integrations for marketing, analytics, and customer support. Segment includes AI-powered tools for predictive audiences and product recommendations to drive personalized engagement.
Data Management
- Destinations: Send customer data to over 700 pre-built integrations and apps.
- Identity Resolution: Unify data from any source into rich, identity-resolved customer profiles.
Intelligence and Quality
- AI Recommendations: Build audiences based on AI-powered product recommendations and traits.
- AI Predictions: Create precise audiences out-of-the-box and trigger timely customer journeys.
- Protocols: Take control of data quality with intuitive data cleaning and real-time validation.
Pricing
- Connections (up to 10k visitors/mo)
- Starts at $120/month
- Customer Data Platform (Unify + Engage)
- Customized pricing based on needs
Specifications
- Pre-built Integrations
- 700+
- System Uptime
- 99.99%
- API Calls during Cyber Week
- 271B+
Added by AntSpace from public sources (twilio.com).