Atlassian Professional Services
Service · Consulting & advisory by Atlassian
Transform teamwork with expert insight and prescriptive solution design.
Atlassian Professional Services provides strategic and technical guidance from in-house experts to help enterprises optimize their Atlassian solutions. It is ideal for large organizations seeking to accelerate implementation, reduce risk, and elevate teamwork practices like CI/CD and ITIL.
Category: IT Consulting
- Delivery
- Strategic and technical guidance from in-house experts
- Team
- Atlassian in-house experts
- Service Provider
- Atlassian In-house Experts
- Target Audience
- Enterprise Organizations
- Core Focus Areas
- Implementation, Optimization, Practice Elevation
- Key Practices Supported
- CI/CD, CoP, ITIL, Change Management
- Prescriptive solution design tailored to specific workflows
- Guidance to enhance CI/CD, ITIL, and change management
- Optimization for Atlassian Intelligence and Automation
- Strategic guidance from Atlassian in-house experts
Overview
Atlassian Professional Services is a strategic consulting offering designed for large organizations to maximize the value of their Atlassian investments. Delivered by Atlassian's in-house experts, the service provides prescriptive solution designs and technical guidance tailored to specific business workflows. It solves the challenge of complex deployments by helping teams expedite implementation and reduce risk during cloud or AI transformations. The service specifically focuses on elevating organizational practices such as CI/CD, ITIL, and change management. By leveraging expertise in Atlassian Intelligence, Analytics, and Automation, it enables enterprises to build a scalable foundation and achieve measurable business outcomes.
Strategic Advisory & Design
- Prescriptive Solution Design: In-house experts provide prescriptive solution design tailored to specific use cases and workflows to streamline implementation and reduce risk.
- Practice Elevation: Guidance is provided to enhance and mature organizational practices such as CI/CD, Communities of Practice (CoP), and ITIL.
- Solution Deployment: Experts assist in designing and deploying optimized solutions, workflows, and team practices to drive impact.
Implementation & Optimization
- Change Management Guidance: Guidance on change management helps organizations navigate transitions and ensure smooth adoption of new tools and processes.
- Value Optimization: Strategic guidance from in-house experts helps organizations accelerate value and maximize ROI from their Atlassian investments.
- Scalable Foundation Building: The service provides technical guidance to help organizations build a scalable foundation for their software usage.
- Transformation Guidance: Strategic guidance is available to help enterprises navigate complex cloud and AI transformations.
What's included
- Prescriptive solution design, Practice enhancement (CI/CD, ITIL, CoP), AI and Automation optimization, Workflow design, Strategic guidance
Published results
- Expedited implementation, Reduced risk, Maximized ROI, Enhanced teamwork practices
Use cases
- Enterprises use Professional Services to receive prescriptive solution designs that streamline the implementation of Jira and Confluence.
- IT leaders engage in-house experts to mature their ITIL and change management practices within Jira Service Management.
- Organizations leverage strategic guidance to integrate Atlassian Intelligence and Automation into their existing workflows for higher ROI.
- Engineering teams work with Atlassian experts to enhance their CI/CD practices and build a more scalable software foundation.
Specifications
- Delivery
- Strategic and technical guidance from in-house experts
- Team
- Atlassian in-house experts
- Service Provider
- Atlassian In-house Experts
- Target Audience
- Enterprise Organizations
- Core Focus Areas
- Implementation, Optimization, Practice Elevation
- Key Practices Supported
- CI/CD, CoP, ITIL, Change Management
- Technology Focus
- Atlassian Intelligence, Analytics, Automation
How it works
- Strategic Design and Planning: Atlassian experts provide prescriptive solution designs and strategic guidance tailored to the organization's specific use cases.
- Implementation and Deployment: In-house experts assist in deploying optimized solutions and workflows while providing guidance on practice elevation.
- Value Optimization: The engagement focuses on maximizing ROI and expanding to new use cases using Atlassian Intelligence and Analytics.
FAQ
What is Atlassian Professional Services?
Atlassian Professional Services provides strategic and technical guidance from in-house experts to help organizations design and deploy optimized solutions, workflows, and team practices.
What are the primary benefits of using Professional Services?
The service focuses on expediting implementation through prescriptive design, optimizing value via AI and automation, and elevating teamwork practices like CI/CD and ITIL.
How does it differ from Atlassian Support Services?
Professional Services provides strategic and technical guidance, while Support Services focuses on 24/7 technical assistance to keep systems running smoothly.
Can I use Professional Services alongside an Atlassian Partner?
Yes, Atlassian encourages pairing Enterprise Services with trusted Atlassian Partners who provide end-to-end support and deep ecosystem expertise.
Added by AntSpace from public sources (atlassian.com).