Ola
AI agent · Workflow / back-office agent · Operations & supply chain by Twilio
The communication and control layer for your AI agents
Twilio Ola is an agent-native communication channel that provides a unified interface for users to control and monitor AI agents across different platforms. It uses the A2H protocol to manage permissions, verify identities, and provide a safety killswitch for autonomous agents.
Agent specs
- What it does
- Ola is an agent-native communication channel that acts as a unified layer for users to communicate with, monitor, and control their AI agents across different platforms.
- For
- Users who need a unified interface to communicate with and control multiple AI agents.
- Actions
- Evaluates agent intents against user permission preferences, Auto-approves routine tasks based on permissions, Routes actions to users for authorization, Blocks unauthorized agent actions
- Integrations
- Claude, OpenClaw
- Autonomy
- Acts with approval
Category: AI Agents
- Channels
- API
- Integrations
- Claude\nOpenClaw
- Protocol
- Agent-to-Human (A2H)
- Security Method
- Cryptographic signing and biometric authentication
- Control Features
- One-click killswitch
- Monitoring
- Tamper-resistant activity feed
- Unified interface for Claude, OpenClaw, and other agent platforms
- Built on the open Agent-to-Human (A2H) communication protocol
- Tiered approvals using taps or biometric authentication
- One-click agent killswitch for immediate shutdown
- Cryptographically signed, tamper-resistant activity records
Overview
Ola is Twilio's agent-native communication channel designed to provide a unified layer between users and their autonomous AI agents. It serves as a single interface for communicating with and controlling agents across multiple platforms, including Claude and OpenClaw. Built on the open Agent-to-Human (A2H) communication protocol, Ola allows users to define scoped permissions and manage tiered approvals for agent actions. The platform ensures security through verified identities and cryptographically signed authorizations. It also features a tamper-resistant activity feed and a manual killswitch to stop agents that deviate from their instructions.
Communication and Control
- Unified Communications Channel: Ola provides a unified communications channel to interact with all agents across platforms like Claude and OpenClaw through a single interface.
- Scoped Permissions: The platform evaluates agent intents against user permission preferences to auto-approve, route for authorization, or block actions.
- Verified Identity: Users can view cryptographic proof to verify the identity of the specific agent requesting an action.
- Cryptographic Signatures: Every approval is cryptographically signed to ensure the integrity of the authorization process.
Permissions and Approvals
- Permission Definitions: Users can define what each agent is permitted to do, what requires explicit approval, and what is automatically blocked.
- Tiered Approvals: The system supports tiered approvals, using simple taps for routine tasks and biometric authentication for high-stakes actions.
- Intent Evaluation: Ola evaluates structured intents sent by agents against user preferences to determine the appropriate authorization path.
Monitoring and Safety
- Agent Killswitch: A one-click agent killswitch allows users to immediately shut down agents that enter loops or deviate from instructions.
- A2H Protocol Integration: Ola is built on the open Agent-to-Human (A2H) communication protocol to provide a standardized layer between users and agents.
What it does
- Communicate with users across agent platforms\nRequest authorization for real-world actions\nEvaluate intents against user permissions\nProvide cryptographic proof of identity\nMaintain tamper-resistant activity logs
Use cases
- Users manage multiple AI agents from different providers through a single, unified communication interface.
- Businesses define scoped permissions to ensure AI agents only perform authorized tasks without constant manual oversight.
- Developers use the activity feed to audit agent actions with tamper-resistant, cryptographically signed records.
- Users employ biometric authentication to authorize high-stakes actions requested by their autonomous agents.
Specifications
- Channels
- API
- Integrations
- Claude\nOpenClaw
- Human control
- Users approve actions via taps or biometric authentication; killswitch allows manual shutdown of agents
- Protocol
- Agent-to-Human (A2H)
- Security Method
- Cryptographic signing and biometric authentication
- Control Features
- One-click killswitch
- Monitoring
- Tamper-resistant activity feed
- Integration Type
- Cross-platform agent interface
How it works
- Agent Intent Submission: An AI agent sends a structured intent through Ola when it needs to take an action on a user's behalf.
- Permission Evaluation: Ola evaluates the intent against the user's predefined permission preferences.
- Authorization Routing: The system either auto-approves the task, routes it to the user for manual authorization, or blocks it entirely.
- Cryptographic Signing and Logging: Every approved action is cryptographically signed and recorded in a tamper-resistant activity feed.
FAQ
What is Twilio Ola?
Ola is an agent-native communication channel that provides a single surface for users to communicate with and control their AI agents across different platforms.
How does Ola handle agent permissions?
Ola evaluates a structured intent from an agent against user permission preferences to either auto-approve, route to the user for authorization, or block the action.
How is security handled in Ola?
Ola uses cryptographic proof to verify agent identities and provides cryptographically signed approvals for every action.
Added by AntSpace from public sources (twilio.com).